Articles

  Is there a shared SSL certificate I can use?

No. You'll need to purchase your own SSL certificate if you need to set up SSL access....

 cPanel Backups

Note: The best method of backing up data is one that is daily, and save the data to a different...

 How can I create an Addon domain in my cPanel?

Before you add an addon domain make sure that the domain is registered and using the same name...

 How do I access my control panel?

Shared accounts can go to https://YourSitesIPAddress:2083 or https://YourDomain:2083...

 How do I add an Email address?

To add a new email address:Type the email address to be created in the Email field.If...

 How do I block IP address through cPanel?

a)      Login to the cPanel of your...

 How do I change my cPanel Password?

You can change the password to your cPanel via your client portal.Just go to Portal Home >...

 How do I create a FTP account?

To create an FTP account: First log in to your control panel using the details provided in...

 How do I create a New directory or folder through File manager in CPanel?

a)      Login to CPanel of your websiteb)     ...

 How do I create an email account associated with my website in CPanel?

a)      Login to the CPanel of your...

 How do I create users for mysql database in cPanel?

a)      Login to cPanel of your websiteb)     ...

 How do I edit a file through File manager in CPanel?

a)      Login to CPanel of your websiteb)     ...

 How do I enable Hotlinking Protection for my website in CPanel?

Hotlinking protection option in CPanel protects your website from linking to files and images on...

 How do I protect certain directories of my website in cPanel?

a)      Login to your website cPanelb)     ...

 How do I redirect my Sub domain to another URL or page?

a)      Login to CPanel of your websiteb)     ...

 How do I restore a Mysql database in cPanel?

a)      Login to cPanel of your websiteb)     ...

 How to add a Cron Job through cPanel?

a)      Login to cPanel of your websiteb)     ...

 How to configure my FTP client ( Filezilla FTP client ) to upload and download files?

a)      Login to cPanel of your websiteb)     ...

 How to create a mysql database cPanel?

a)      Login to cPanel of your websiteb)     ...

 How to download a home directory backup?

Backup Your FilesTo backup your files, please do the following:Click BackupsClick Download a home...

 How to navigate through File Manager

File Manager is an quick and easy way to navigate through your files.To access File Manager:Login...

 How to remove addon domain from my cPanel?

a)      Login to your cPanelb)      Search...

 How to repair a broken database.

Optimize DatabaseRepair DatabaseMySQL queries or tables stop workingIf you get an error which...

 I am unable to delete my email using my iPhone

We've seen this on iPhones before. Following the steps from the following Apple KB article...

 I'm having trouble FTPing to my account!

 If you have trouble uploading files via FTP, you may need to adjust the quota to allow more...

 Is anonymous FTP enabled on your servers?

For security reasons, anonymous FTP is not enabled on shared or reseller servers. It may be...

 Is ImageMagick installed?

Yes, we have ImageMagick installed and updated on all servers. The path to it is: /usr/bin/

 Is there a manual for cPanel?

Yes there is!. You can see it at http://docs.cpanel.net/twiki/bin/view/AllDocumentation/WebHome

 Is there a way for me to copy an entire database?

You will need to export the original database, and import to a new database.How to export?Go to...

 Is there a way to rename a database?

The only way to rename a database is to copy it to a new, empty database with the desired name.

 What are my nameservers?

Your nameservers are included in your welcome email. They will differ based on what server your...

 What is a Parked Domain?

A parked domain is a domain name that points to your main domain or primary domain.If...

 What is an Addon Domain?

An addon domain is a fully functional domain that can be created from within your control panel....

 What is the public_ftp folder?

The public_ftp folder is used for storing files which are available with anonymous FTP.You cannot...

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