Update 2:26 PM ET: Network issues are mostly resolved at this point. If you are still experiencing issues please let us know via ticket or email to firstname.lastname@example.org for further troubleshooting.
Update 2:31 PM ET: It appears a fiber cut was the cause of the network outage. Traffic has been rerouted and there should be no further packet loss at this point.
Monday, May 7, 2018