Jan 31st Tampa Network Issues

We're seeing some timeouts across all Tampa servers from certain routes. The Network engineers are currently working on this and should have all routes repaired shortly.

02:24 PM ET All network issues have been resolved at this time.

Jan 17th Main Site and Help Desk Unavailable 01/18/2018 - 7:00AM

We'll be running maintenance on the server that hosts our site and Help Desk. Both will be unavailable between 7:00 AM and 7:30 AM ET. Downtime is expected to be less than 10 minutes between those times.