Jan 31st Tampa Network Issues

We're seeing some timeouts across all Tampa servers from certain routes. The Network engineers are currently working on this and should have all routes repaired shortly.

02:24 PM ET All network issues have been resolved at this time.

Jan 17th Main Site and Help Desk Unavailable 01/18/2018 - 7:00AM

We'll be running maintenance on the server that hosts our site and Help Desk. Both will be unavailable between 7:00 AM and 7:30 AM ET. Downtime is expected to be less than 10 minutes between those times.

Dec 21st EVA Reboot

Server Eva had an emergency kernel update and was rebooted. It will return to service in just a few minutes.

Dec 20th Roscoe Timeout

We're seeing issues with server Roscoe again and service timing out. We're currently investigating and hope to have an update here shortly.UPDATE 2:44 PM ET: Roscoe underwent an emergency reboot and service has been restored.UPDATE 3:11PM ET: We've initiated an emergency fsck on this server to repair any drive errors and we'll continue to monitor. ... Читать далі »

Oct 18th LInus Timeouts

We're seeing some timeouts with server Linus.

We are investigating now.

UPDATE: 10:39 AM : LInus has been rebooted and all services have returned to normal.



Oct 13th Amsterdam VM Node down

Greetings!

Martje3 in the Netherlands is timing out. We're currently investigating and will have an update shortly.

UPDATE 12:45 AM ET: Server is back online.

Sep 11th Hurricane Irma Update

Greetings!We're alive and well! We're happy to report that no service was interrupted during the storm and all servers remained online and operational. Both data centers suffered power outages but the generators did their job as expected and no service was impacted at all.Support replies for noncritical issues may be delayed as there was damage to ... Читать далі »

Sep 6th Hurricane Irma

With Hurricane Irma continuing its path towards the US and Florida, specifically, we wanted to advise all of our valued clients with the first of what is sure to be numerous updates over the coming days. While forecasts over the last 24 hours show Irma moving well east of our Florida data center locations, we want to communicate our ... Читать далі »

Aug 28th Server cPanel Updates

Several shared servers are running cPanel updates tonight. These updates only last a few minutes but while they run, cPanel will be unavailable and some services may restart.

Aug 3rd *NEW* Super Fast Servers lin Gravelines, France

We've just launched a fleet of new servers out of Gravelines, France.

Let us know if you need an EU Hosting account!