We're currently working on updates to Clara's PHP and Apache. There is no anticipated downtime or issues that would result from these updates as tested on our test servers.
Should you have any issues, please open a ticket with tech support so we can resolve for you right away.
We will be performing updates to the client portal over the next 48 hours. While we do not anticipate any major downtime for the client portal, there may be moments while it is sluggish while we finish up.
Mar 9th Tampa Data Center PDU Failure
We just started getting alerts of issues out of the Tampa data center. We will more updates as they become available.UPDATE: 08:35 PM EST : A PDU has failed in the rack where several servers are located. This is currently being replaced by data center technicians.UPDATE: 08:44 PM EST: Servers are starting to come back online now as the PDU ... Читать далее »
Feb 21st UPDATE WORDPRESS
If you are still using WordPress version less than 4.7.2, then update immediately. There's a severe WordPress security vulnerability found by Sucuri (and fixed in WP 4.7.2 version). More details here and here.If Wordpress is not updated we will do so and will not be held responsible for any issues to your site caused by the update. Читать далее »
Jan 20th ROSCOE - Server Issues
Greetings!We're investigatng isues on server Roscoe now and will update this post as soon as we have more details or theissue is resolved.The GeekGhost Admin TeamUpdate 01:16 PM EST : Roscoe was reboted and sites are currently loading. We're still looking a the cause of the issue.Update 01:38 PM EST : The cause of the creash was found and Roscoe ... Читать далее »
Jan 4th EU Cluster Network Issues
Greetings!We're seeing some timeouts from some locations to certain servers in the EU cluster. We've confirmed that the cluster is onine and all nodes are responding from our monitoring system. This appears to be a ntwork issue with one of the providers coming out of the EU. We're working on re-routing now.Thank you.The GeekGhost Admin TeamUpdate ... Читать далее »
Dec 7th MySQL Upgrade on Shared Servers
Greetings!Over the next few days we'll be running upgrades to mysql on all shared servers. Our testing didn't show any trouble with the upgrade for the majority of Web ites.If you are running a very old site that has not been updated for a while you may have some errors with your site after this upgrade.If this is the case, please open a support ... Читать далее »
Nov 22nd Tampa Latency
We're seeing some routes in to Tampa with packet loss.
Our network team is working on re-routing away from the problem provider.
You may experience sporadic timeouts while this is remedied.
UPDATE 2:11 PM EST : Services are returned to normal and all sites and servers are responding normally now.
Nov 9th Amsterdam Timeouts
We're seeing some sporadic timeouts coming out of Amsterdam affecting some VPS nodes and are investigating further now.
We will provide a further update as soon as we know more.
UPDATE : 06:08PM EST : Service should be returning to normal within the next few seconds. There was an issue with an upstream provider which has since been resolved.
Sep 10th Arlo2 Timeouts
- We're seeing some latency and timeouts from Arlo2. We're working on resolution now.
UPDATE 8:55PM EST : Service to Arlo2 is now back to normal.
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