Jan 31st Tampa Network Issues
We're seeing some timeouts across all Tampa servers from certain routes. The Network engineers are currently working on this and should have all routes repaired shortly.
02:24 PM ET All network issues have been resolved at this time.
We'll be running maintenance on the server that hosts our site and Help Desk. Both will be unavailable between 7:00 AM and 7:30 AM ET. Downtime is expected to be less than 10 minutes between those times.
Dec 21st EVA Reboot
Server Eva had an emergency kernel update and was rebooted. It will return to service in just a few minutes.
Dec 20th Roscoe Timeout
We're seeing issues with server Roscoe again and service timing out. We're currently investigating and hope to have an update here shortly.UPDATE 2:44 PM ET: Roscoe underwent an emergency reboot and service has been restored.UPDATE 3:11PM ET: We've initiated an emergency fsck on this server to repair any drive errors and we'll continue to monitor. ... Read More »
Oct 18th LInus Timeouts
We're seeing some timeouts with server Linus.
We are investigating now.
UPDATE: 10:39 AM : LInus has been rebooted and all services have returned to normal.
Oct 13th Amsterdam VM Node down
Martje3 in the Netherlands is timing out. We're currently investigating and will have an update shortly.
UPDATE 12:45 AM ET: Server is back online.
Sep 11th Hurricane Irma Update
Greetings!We're alive and well! We're happy to report that no service was interrupted during the storm and all servers remained online and operational. Both data centers suffered power outages but the generators did their job as expected and no service was impacted at all.Support replies for noncritical issues may be delayed as there was damage to ... Read More »
Sep 6th Hurricane Irma
With Hurricane Irma continuing its path towards the US and Florida, specifically, we wanted to advise all of our valued clients with the first of what is sure to be numerous updates over the coming days. While forecasts over the last 24 hours show Irma moving well east of our Florida data center locations, we want to communicate our ... Read More »
Aug 28th Server cPanel Updates
Several shared servers are running cPanel updates tonight. These updates only last a few minutes but while they run, cPanel will be unavailable and some services may restart.
We've just launched a fleet of new servers out of Gravelines, France.
Let us know if you need an EU Hosting account!