May 20th Roscoe2 High Load
Server Roscoe2 is currently seeing higher load than usual as we restore some larger files. Service will be returned to normal within just a few minutes.
May 18th Loretta Emergency Reboot
Server Loretta was rebooted and will be coming back online shortly.
May 2nd Loretta Time Outs
We're seeing some timeouts on this server and are currentlyworking on reslution.
04:43 PM EST : UPDATE. All services on Loretta are now responding.
Apr 24th Server CLARA Emergency Rebbot
Server Clara needs to be rebooted. Services shouldbe restored in just a few minutes.
06:45 PM EST: Service is restored but we will be moving clients off of this server thisevening. Techs will open a ticket if you have an account on server Clara.
Apr 22nd US VPS NODE TIMEOUTS
We're seeing some VPS nodes in Tampa reporting timeouts. We're currently invstigating.
UPDATE 08:10 PM EST : All nodes have been restored and all services are now responding normally.
Apr 20th Loretta Server Timeouts
We're seeing some service timeouts on server Loretta. We are investigating now.
Update 1:05 AM EST Services have been restored.
Mar 28th Migrations!
Greetings!Over the next few days, we'll be upgrading Roscoe, Arlo2 and Morty2 to newer, faster servers with SSDs and faster processors. We will be migrating users within the next few days.Our techs will open a ticket when we're going to move your site so we can establish a best time to do so for your individual site. Please note that there is no ... Read More »
We're currently working on updates to Clara's PHP and Apache. There is no anticipated downtime or issues that would result from these updates as tested on our test servers.
Should you have any issues, please open a ticket with tech support so we can resolve for you right away.
We will be performing updates to the client portal over the next 48 hours. While we do not anticipate any major downtime for the client portal, there may be moments while it is sluggish while we finish up.
Mar 9th Tampa Data Center PDU Failure
We just started getting alerts of issues out of the Tampa data center. We will more updates as they become available.UPDATE: 08:35 PM EST : A PDU has failed in the rack where several servers are located. This is currently being replaced by data center technicians.UPDATE: 08:44 PM EST: Servers are starting to come back online now as the PDU ... Read More »
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