We're seeing timeouts on all VMs hosted on Martje in Amsterdam. We are currently investigating.
The Amsterdam NOC has confirmed a network issue affecting a portion of their data center. This should be resolved shortly.
1:38 AM ET Issue has been resolved and all VMs should now be responding.
Please note that we ran an update that caused several older Billing tickets to reopen. These tickets have been removed. If you receive a ticket alert for a billing related issue that was already resolved. Please disregard.